Welcome to our FAQs page! Here, you’ll find answers to the most common questions about Andug Services — from money transfers and immigration support to accommodation and student guidance.
We’ve compiled this resource to provide you with quick, clear, and helpful information so you can move forward with confidence. If you don’t find what you’re looking for, our team is just a message away!
Money Transfer faqs
We provide fast, informal transfers between Ghana and other countries (WAEMU, Africa, Europe, USA, etc.). You send us the cash (or mobile money), and we ensure the recipient gets the equivalent amount in their local currency through our trusted partners.
We specialize in transfers to/from: WAEMU: Benin, Togo, Burkina Faso, Côte d’Ivoire, Senegal, Mali, Niger. Other African countries: Nigeria, South Africa, Kenya, etc. Global: USA, UK, Canada, Australia, China.
Contact us if your country is not listed.
WAEMU/Africa: A few minutes ( Maximum: 5 minutes).
Europe/USA/Asia: A few minutes
Fees depend on the country of the recipient.
WAEMU/Africa: 5% Transfer amount ?????????????????
Visit our office or contact us via WhatsApp/phone.
Recipient’s phone number, name, location, and contact.
Pay in cash or mobile money (MTN).
Get a screenshot confirmation to share with us at via watsapp.
Mobile wallet (MoMo, Orange Money, etc.).
Bank account
Contact us for more information.
Yes! We’ve served 1,000+ clients with:
No scams: Recipient confirms receipt before we finalize.
Discreet handling: No sensitive bank details needed.
Trackable transfers: Get updates via SMS/WhatsApp.
Contact us immediately with your issue. We’ll resolve delays or errors within a minutes or hours.
Absolutely! We accept cash and mobile money—no bank needed.
Properties/Accommodation faqs
Browse listings or “WhatsApp Agent” to inquire. We’ll schedule a viewing (in-person or virtual) and guide you through the rental process.
It depends on the property. Each listing clearly states what’s included.
We’ll provide a signed receipt and contract for transparency.
Absolutely! request a live video walkthrough via WhatsApp.
Short-term stays: 3 nights minimum.
Student housing: 1 month (flexible for academic semesters).
No hidden fees! Our service is free for tenants. Property owners cover our fees.
Discuss terms upfront! Some landlords allow subletting or partial refunds. We’ll help negotiate fairly.
If the property is available, within 24-48 hours after payment and contract signing.
Yes, all leases comply with Ghanaian tenancy laws. We provide English/French copies for review.
BUSINESS SETUP FAQs
While the process can take 3-6 months if handled alone, our streamlined service aims to complete your registration in a fraction of that time, typically within 4-8 weeks, depending on the complexity and agency responsiveness.
The GIPC is the primary agency for registering and monitoring foreign investment in Ghana. Any business with foreign ownership must register with the GIPC, and we handle this critical step for you.
Yes. We provide comprehensive post-registration support, including guidance and documentation to help you open a corporate bank account with a reputable bank in Ghana.
Driving Licence FAQs
The process can take several months if handled alone. With our service, we streamline the process and aim to get your licence in the shortest possible time by managing deadlines and appointments efficiently.
The GIPC is the primary agency for registering and monitoring foreign investment in Ghana. Any business with foreign ownership must register with the GIPC, and we handle this critical step for you.
You will typically need your original, valid foreign driver’s licence, a passport-sized photograph, and your passport. We will guide you through the complete list and handle the application for you.
Absolutely! We can take over at any stage of the process—whether you’re stuck at the driving school stage, need help with the test, or have pending paperwork at the DVLA.
Immigration & Business FAQs
We act as your trusted facilitator and intermediary. Our team manages the entire application process—from document preparation and verification to submission and follow-up with the relevant Ghanaian authorities (GIPC, Registrar General’s, Immigration Service, NIA). We ensure your application is complete, compliant, and prioritized to avoid delays.
Processing times vary by service and agency workload. However, using our expertise, we significantly expedite the process:
Resident Permit: 1-3 days.
Work Permit: 2-4 weeks.
Dual Citizenship: 2-4 weeks for approval in principle.
Ghana Card for Ghanaians: 30 minutes to 1 hour.
Ghana Non Citizen Card for foreigners: 30 minutes to 1 hour.
Nb: No Ghana Card for foreigners
These are estimated timelines; we provide a personalized schedule upon consultation.
Requirements vary by service. Generally, you will need:
A valid passport (bio-data page).
Passport-sized photographs.
Proof of address (in Ghana or abroad).
We provide a complete, customized checklist during your first consultation.
If you are not in Ghana, some documents cannot be established without your presence. We have to hear your case before we can tell if it is feasible or not; Contact us
A Resident Permit is a renewable residency visa allowing you to live, study and work in Ghana. Dual Citizenship is a permanent status granting you the full rights of a Ghanaian citizen while retaining your original nationality. We can advise on the best path for your goals.
Eligibility is primarily for:
Persons of Ghanaian descent (birth, parentage, marriage).
Citizens by birth who lost citizenship by acquiring another.
Foreign spouses of Ghanaians (after a specified period).
Yes. The Non-Citizen Ghana Card (Ghana Card Foreigner) is available to all foreign nationals legally residing in Ghana. It is your official national ID and is required for many transactions.
Our service fees are transparent and depend on the complexity of your application. We charge a professional facilitation fee, plus the mandatory government application fees (which we pay on your behalf). You will receive a clear, itemized quotation with no hidden costs before proceeding.
Integrity: We have operated with a 6-year track record of trust.
Security: All documents are handled confidentially.
Transparency: We provide official government payment receipts for every transaction.
Communication: You receive regular updates.
While we maximize the chances of approval through meticulous preparation, the final decision rests with the government authority. In case of a rejection, we analyze the reason, advise on the next steps, and assist with a re-application at a reduced service fee. We manage delays through persistent follow-ups.
Yes. Our support often includes:
Guidance on collecting your final documents/cards.
Advice on renewals (e.g., Resident Permits).
Referrals for related services (bank accounts, accommodation).
Money transfer
education – Advice & Guidance FAQs
We provide end-to-end advisory and facilitation services for international and local students. Our support includes school/university selection, application assistance, visa processing guidance, and post-admission support (like accommodation and settling-in tips) to ensure a smooth transition into Ghana’s education system.
We maintain relationships with a wide network of accredited institutions across Ghana, from primary schools to major public and private universities. Our recommendations are unbiased and based purely on your academic goals, budget, and preferences.
We provide guidance on available scholarships and assist with the application process, including document preparation and submission tips. Please note, while we maximize your chances, scholarship awards are ultimately decided by the sponsoring bodies.
Timelines vary by institution, but a general guideline is:
Universities: Apply 6-9 months before the intake (often August/September).
Secondary Schools: Apply 4-6 months before the term begins.
Visa Processing: Allow 4-8 weeks after admission.
We help you create a personalized timeline to avoid last-minute stress.
Common requirements include:
Academic transcripts/certificates (often requiring evaluation).
Passport copy.
Recommendation letters.
Personal statement/essay.
Proof of financial support.
We provide a detailed checklist tailored to your chosen institution.
Yes. We can guide you through the official translation and notarization process required by Ghanaian institutions and immigration authorities.
You will need a Student Visa. After gaining admission, we guide you through the application at the Ghana Embassy/High Commission in your home country, including document preparation and interview preparation.
We do not process visas directly but provide comprehensive, step-by-step guidance and document support. We ensure your application is complete and compliant with immigration requirements to avoid delays or rejections. For full facilitation, please see our Immigration Services.
Absolutely. We provide a breakdown of estimated costs, including tuition, accommodation, living expenses, and health insurance, based on your chosen institution and lifestyle preferences for a fee.
Yes. Through our Property & Accommodation Services, we can connect you with verified, safe, and affordable housing options near your campus, from dormitories to shared apartments. [Link to Accommodation Page]
International students on a student visa have restricted work rights. We advise on the relevant regulations and can guide you towards permissible on-campus opportunities or internships related to your field of study.
Yes. Our support often includes:
Guidance on collecting your final documents/cards.
Advice on renewals (e.g., Resident Permits).
Referrals for related services (bank accounts, accommodation).
Yes. We advise on the appropriate dependent visa pathways for parents and can connect you with our Immigration Services for Resident Permit applications.
We save you time, stress, and costly mistakes. Our local expertise helps you navigate a foreign system efficiently, avoid application pitfalls, choose the right school, and secure the necessary visas—significantly increasing your chances of a successful study experience in Ghana.